General |
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How can I prolong the life of my tires? |
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Proper maintenance is the key to prolonging the life of your tires, which includes knowing when and how to look for problems.
Regular tires inspection will increase your vehicle's fuel efficiency, lower emissions, save you money and make your vehicle safer.
* Check your tire pressure monthly with a tire gauge.
* Rotate your tires regularly; generally every 10,000km.
* Do an alignment and wheel balance check if there is unusual tire wear, vehicle pull, or a vibration.
* Check your tires visually for any objects in the tread which could cause leaks.
* Monitor treadwear and replace worn tires. |
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What Green Choices is GM providing? |
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Through cutting-edge technology and industry-leading solutions, GM Canada is committed to providing consumers with more green choices to meet all your driving needs. In Canada, GM currently offers more vehicles that get 7 L/100 km (40 mpg) or better highway fuel consumption than any other automaker. It's just one of the many things we are doing to ensure we continue on the road to a greener future. We understand that every choice we make today is an investment for tomorrow. That's why, when it comes to caring for the environment, the notion of green isn't just a thought, it's built right into our design. |
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What is GM doing for the environment? |
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Did you know that GM cars and trucks are among the cleanest on the planet? In fact, painting a room with 4 litres of water-based latex paint actually creates more smog-causing emissions than driving a GM SUV from Toronto to Vancouver and back again.
GM Canada has won more EnerGuide vehicle fuel efficiency awards than any other manufacturer, as well as winning back-to-back CAA Pyramid Awards for the E-85 Flex Fuel Chevrolet Impala in 2006 and its Car Heaven partnership with the Clean Air Foundation in 2007. GM is also the only automaker in Canada to voluntarily report facility-based greenhouse gas (GHG) emissions and has been recognized as a Gold Champion Reporter by the Canadian Standards Association GHG Challenge Registry for the past 8 years. GM Canada has reduced GHG emissions by 45 percent since 1990, more than any other automaker with manufacturing facilities in Canada. |
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What is the difference between imitation parts and parts made by the manufacturer of my vehicle? |
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The parts made by the manufacturer of your vehicle are built to the same specifications as those on your vehicle when it was built. Genuine GM Parts are made with factory-specified, rust-resistant steels and to factory-specified thickness to provide the best durability possible. However, the safety, composition and corrosion resistance of imitation parts is unknown. GM has no way to control the material, design or manufacturing methods used in producing imitation parts.
As well, imitation parts are often not made specifically for your vehicle. This may make it necessary for technicians to alter or otherwise manoeuvre the part to make it fit. The end result may be diminished satisfaction and reduced resale value, and it may jeopardize your GM warranty protection. |
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What is the difference between collision insurance and comprehensive insurance coverage? |
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Collision insurance and comprehensive insurance may vary by province. Generally, collision insurance covers damage to your automobile caused by a collision with another object, while comprehensive insurance covers damage to your automobile from such things as vandalism, theft or glass breakage. |
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How often should I change my oil? |
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Traditionally, it was normal to change your oil every three months or so. However, newer model vehicles have active oil monitoring systems that tell you when it’s time to change your oil. The amount of oil you use all depends on your personal driving habits. If you’re not sure if you should change your oil or not, refer to your user manual and consult your Mike Fair service advisor to set up a routine service schedule for your vehicle. |
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What are the advantages of owning a Cadillac? |
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Owning a Cadillac should be just as enjoyable as driving one. That’s why every Cadillac comes with an array of exclusive privileges designed to deliver complete peace of mind and an ownership experience second to none. Among the benefits you’ll receive from Cadillac ownership include:
* The Cadillac Warranty, which covers the cost of all parts and labour for necessary repairs with no deductible for four years or 80,000 km;
* The Cadillac No-Charge Scheduled Maintenance Program, which offers free scheduled maintenance for your Cadillac including oil and filter changes, tire rotations, fuel system inspections and throttle body cleanings;
* The 24-Hour Cadillac Roadside Service, in case you need assistance with towing, changing a flat tire or jump-starting your Cadillac;
* Alternative Transportation, which offers reimbursement for shuttle transportation or an alternate car while your Cadillac is getting repaired;
* Trip Interruption Protection, where GM Canada will reimburse you for hotel, meal and alternative transportation expenses if your journey is interrupted by repairs.
* One-Year Subscription to OnStar
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What are the advantages of leasing? |
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With the broadest selection of model choices and the means to enter into a flexible financing option that allows for lower monthly payments and other potential advantages, leasing is a great way to get behind a new Mike Fair vehicle.
A lease is totally flexible in order to meet your needs. You choose the length of your lease term, the vehicle model and which options you would like in the vehicle. You may also use a trade-in as equity, or as a down payment to further reduce the cost of your monthly payment.
When you lease with us, you’ll receive lower monthly payments, a shorter term, and you’ll pay less tax these are just some of the benefits of leasing.
When you lease a vehicle, you are responsible for the regular upkeep and maintenance of the vehicle (as required, just as if you owned the vehicle) as well making sure the vehicle in insured for the duration of the lease. |
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What is considered excess wear and tear on my leased vehicle? |
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Excess wear and tear is anything beyond the normal or ordinary wear a vehicle endures, caused by such things as neglect, abuse, damage or poor maintenance. Excess wear includes:
- Broken glass
- Dented body panels
- Damaged mechanical and electrical parts
- Stained or torn interior fabric
- Missing equipment that was in or on the vehicle when it was delivered and not replaced with either original equipment or equipment of equal quality and design
Excess wear also includes anything that can impair the vehicle’s resale value, such as changing the vehicle’s appearance or using inferior parts or materials for repairs. |
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What’s my trade worth? |
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Your vehicle’s trade-in value will vary based on a variety of factors, including its physical and mechanical condition, odometer reading, model year, options and reconditioning expenses. For a guideline range of a vehicle’s value before reconditioning costs, please consult the Canadian Black Book. |
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Where can I get financing? |
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Our business manager is capable of taking all your necessary information to submit for credit at a number of the financial institutions were are associated with, including GMAC, Bank of Montreal, Bank of Nova Scotia, Royal Bank, TD Canada Trust, VFC Inc., Travelers Leasing Corporation and Wells Fargo Auto Insurance. All of the paperwork is done right at the dealership, so there’s no need to run around town to get what you need. As well, your payments can be debited automatically out of the bank account of your preference, making the process even quicker and easier. |
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